Shipping and Delivery Policy
At epod.live, we aim to provide prompt and efficient delivery across India. The shipping and delivery process is as follows:
Shipping Locations:
We deliver to all major cities and towns across India. If your location is in a remote area, please check with our customer support team before placing an order to confirm availability.
Delivery Timeframe:
- Standard deliveries typically take 7-15 business days, depending on your location and the availability of the product.
- For custom or made-to-order furniture, delivery may take 20-30 business days. We will notify you of any expected delays via email or SMS.
Shipping Charges:
We offer free shipping on most products. For specific locations or bulky items, additional shipping charges may apply, and these will be disclosed at checkout.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status on our website or with our courier partner.
Delivery Acceptance:
Please ensure someone is available at the delivery address to accept the order. Inspect the product for any visible damage upon delivery, and notify us immediately if there are any issues.
